Industry Solutions Overview

GPS for Service & Utility fleets

Ideal for fleets run by service businesses and utilities, such as:

You're not operating a fleet as a business; you're part of a business that happens to operate a fleet. You need to keep your customers satisfied by being punctual and responsive to their ever-changing needs. Whether you provide home services to individual residences or you service institutions and businesses, troofleet can work for you.

With troofleet, you have the ability to:

• Give customers an accurate ETA. Maximize satisfaction by ensuring that customers are notified when a vehicle is close by. Also know when excessive wait times are caused by the client. Our reports also show exactly what time was spent at the client site, reducing billing disputes.
• Meet your promised Terms of Delivery. Measure your on-time delivery as a benchmark indicator of your commitment to servicing your clients.
• Be informed of excessive idling, harsh braking, etc. Having this information can ensure proper usage of company-owned vehicles. Tell which of your leased trucks need to be rotated to lower-mileage routes to keep them within the allowable mileage.
• React when vehicles break down or go out of service. Our “Find Nearest” feature allows a dispatcher to route the closest vehicle to the job site within moments of receiving the call from the client.
• Enhance the customer experience by enabling on-the spot service changes. For example, when  towing a disabled vehicle, a tow truck driver can trace the mileage to the mechanic's lot and the additional distance driven to the vehicle owner's workplace or residence. This data can update billing systems so the client is invoiced appropriately. Trip history gives managers data to verify their invoices, giving assurance of accuracy and minimizing billing disputes with customers.
• Make re-routing decisions; react quickly to unexpected events. Our “Locate Now” feature gives you on-demand information on current speed and direction.